Matt is a genius!!!! HP should hire you. I've been on the phone with customer service and tech support for 30 minutes and his final conclusion was full system recovery. Even HP can't help. I asked to get the old driver so I can reinstall it, HP doesn't even have it. SO MATT IS SMARTER THAN ALL OF HP TECH. THANKS A MILLION!!! AND THANKS COMPUTERHILFEN. YOU GUIYS MADE MY DAY!!!!