Computerhilfen.com: Msilnstaller cant detect prodouct

English help boards: Windows board: Topic started by: gust fiebiger on 21.04.07, 01:28:35
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Title: Msilnstaller cant detect prodouct
Post by: gust fiebiger on 21.04.07, 01:28:35
Msilstaller cant detection of product
(7797ct08-11EB-446A-981E-3D9039DB581F)

on startup of computer it list 15 of these every time you start computer

These are listed insystem information in windows error repoting

is this a windows error ?
or is it an earthlink ISP mailbox problem?
useing Windows XP



Title: Re: Msilnstaller cant detect prodouct
Post by: marktheark on 21.04.07, 01:55:37
Hi !

Do the messages appear at the computer's startup or after windows has loaded? Can you post the complete error msg, or better, all 15? With this first I don't know yet which program could cause the error.

Did you install something new? 



Title: Re: Msilnstaller cant detect prodouct
Post by: Gust Fiebiger on 21.04.07, 02:54:18
Detection of Poduct 7797ct08-11EB-446A-981E-3D9039DB581F)

there are 12 lines like this all say the same only time changes seems to be serching
then a  min latter will bring up another 15 lines
like this /goes on and on like this untill you shut doun computer I have had as hi as 60 pages same error i printed them out will never do another print job of these errors
this is on a new install of XP was ok untill I installed Earthlink Software eartlink cant help me
reinstalled earthlink and did no good
is this earthlink mailbox problem?



Title: Re: Msilnstaller cannot detect prodouct
Post by: marktheark on 21.04.07, 11:56:37
What happens if you de-install the earthlink software and reboot windows?



Title: Re: Msilnstaller cant detect prodouct
Post by: Gust Fiebiger on 21.04.07, 13:41:59
when I uninstall earthlink and reinstall  makes no difference same errors start over

another question in system information/windows error reporting how can I delete these errors?
I would like to delete these as there are over 70 pages
all the same errors some one told me to go in safe mode
and delete them this does not work
Please Advise Thank You



Title: Re: Msilnstaller cant detect prodouct
Post by: Gust Fiebiger on 22.04.07, 19:47:27
I cleaned out the logs shut doun computer /restated computer/started dialer /then internet explorer open up
then I checked for errors there were 19 errors all the same seems internet explorer is seaching
any idea what I can do to correct this



Title: Re: Msilnstaller cant detect prodouct
Post by: nico on 22.04.07, 22:59:11
Hi Gust,

what happens, if you ONLY de-install the earthlink software (http://www.computerhilfen.de/fachbegriffe-s-Software.html) (what is that, anyways?) WITHOUT re-installing it? And then restart the PC? So we are sure if it is the software (http://www.computerhilfen.de/fachbegriffe-s-Software.html) or not.

Maybe you should scan also for spyware (http://www.computerhilfen.de/fachbegriffe-s-Spyware.html) etc. You find some good programs in our spyware (http://www.computerhilfen.de/fachbegriffe-s-Spyware.html) tips:
http://www.computerhilfen.com/tips-en-security-safety-virus.php3



Title: Re: Msilnstaller cant detect prodouct
Post by: Gust Fiebiger on 23.04.07, 17:16:59
I got the problem corrected it was the modem made all the Msilnstaller errors
thanks for your help
Gust Fiebiger



Title: Re: Msilnstaller cant detect prodouct
Post by: nico on 23.04.07, 22:21:56
Good to hear! What did yu change to make the modem (http://www.computerhilfen.de/fachbegriffe-m-Modem.html) work now? new drivers? 



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