Computerhilfen.com: dvd drive of my MSI laptop doesn't work, driver problem

English help boards: Windows board: Topic started by: pink5 on 31.07.08, 08:30:36
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Title: dvd drive of my MSI laptop doesn't work, driver problem
Post by: pink5 on 31.07.08, 08:30:36
Hito all!
I encountered a problem unabling me to use the dvd (http://www.computerhilfen.com/explanation-d-DVD.html) drive of my MSI laptop..

windows read" cannot load the device driver (http://www.computerhilfen.com/explanation-d-Driver.html) for this hardware. (http://www.computerhilfen.com/explanation-h-Hardware.html) the driver (http://www.computerhilfen.com/explanation-d-Driver.html) maybe corrupted or missing (code 39).

how do i solve this? help please, anyone.

thanks! 



Title: Re: dvd drive of my MSI laptop doesn't work, driver problem
Post by: Lisaa on 31.07.08, 11:12:13
Is the device marked with a yellow questionmark in the device manager? Then you could try to reinstall the driver (http://www.computerhilfen.com/explanation-d-Driver.html) (right-click on the device should give you that option). You don't need a special driver, (http://www.computerhilfen.com/explanation-d-Driver.html) the ones shipped with Windows (http://www.computerhilfen.com/explanation-w-Windows.html) are perfectly OK (should be found automatically).
Otherwise you might want to try a system restore (like this: http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/systemrestore.mspx) using a restore point from a time when everything worked well.



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